Frequently Asked Questions When Hiring A Security Guard
In both public and private settings, security guard services play a critical role in protecting lives and property. However, when it comes to choosing these experts, you may have a ton of questions but find answers difficult to come by. Fortunately, the experts at Kodiak Security Services understand your concerns and would like to arm you with the most accurate information available to help you. To do this, we’ve answered some of the most frequently asked questions when hiring a security guard.
1. How much do you charge?
This is the most common question we get from new clients. When it comes to security guard companies, cheap services are not necessarily a good deal. The fact is, companies with super-low rates often provide low-quality services. For the protection of your building, staff, customers, event attendees, or even just for your personal property and belongings, it’s best to choose a reputable company with a verified trail of satisfied customers instead of a company that simply offers the lowest rates.
2. Do you have experience providing security that matches our needs?
This is another question that is often asked. It is important to know if the company you are hiring is experienced at offering security for a property, event, or specific situation such as yours. You should ask about the kind of customers and companies they have served. Also, check if the security providers specialize in large-scale outdoor events, on-premise security for office buildings, shopping malls, and private estates. Ask if the security guards are experienced at handling major threats or just crowd control, so you know if they can handle these situations should they arise.
3. Is your company insured?
It is imperative for a security company to have liability insurance coverage. This spares you of any legal liability or financial responsibility if accidents or injuries occur among security staff. Beware, some security companies that offer ridiculously low rates are unlicensed and uninsured. With security companies that do not have liability insurance coverage, you are held liable for any incidents that occur at the hands of the security company that you’ve hired. Preferably, if the company has the necessary licensing, their agent should list you as an additional certified party.
4. How well is your staff trained?
Knowing that your security guards are appropriately trained by the company you hire is also essential. If a security company were to send a team of unorganized, incompetent guards to your property or event, this could spell trouble if you were to need a security staff to manage a crisis. Therefore, make sure that the company you choose regularly trains its staff and retrains them periodically. Additionally, ask whether the security company’s guards have undergone drug–screening and criminal background checks before you hire them to protect your property.
Do not be afraid to ask questions! A reputable security company should be happy and willing to disclose its track record with all prospective clients. That way, you can learn what you need to know about a security company and make a confident choice when you sign a contract. Your potential security company should be able to answer any questions that you ask. They should also be committed to the safety of you and your employees, customers, attendees, property, and merchandise.
For more details about security companies and how to choose the right one, get in touch with the experts at Kodiak Security Services. As a full-service security guard company in Spokane Valley, WA, we have all of the requirements to meet and exceed the needs of our clients. We are trained in all the areas of personal, event, and property security, which enables us to keep you and your belongings safe. We are also insured and licensed, which will give you more confidence in our services.